Privacy Policy

Privacy Policy

Last updated: July 14, 2026

This Privacy Policy explains how Silt (“Silt,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://siltshop.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

  • Contact information (name, email address, shipping and billing address, phone number)

  • Order information (items purchased, order history, gift messages)

  • Account information, if you create one (login credentials, saved addresses)

  • Communications you send us (customer service requests, reviews, survey responses)

Information Collected Automatically

  • Device and browser information (IP address, browser type, operating system)

  • Usage data (pages visited, time on site, referring URLs, links clicked)

  • Location information inferred from your IP address (general region, not precise location)

We collect this information using cookies and similar tracking technologies — see the Cookies section below for more detail.

Payment Information

Silt does not store your full credit card number. Payments are processed securely by Shopify Payments and our other payment processors, who collect and handle your payment details directly in accordance with their own privacy and security standards.

How We Use Your Information

  • To process and fulfill your orders, including shipping, billing, and customer support;

  • To communicate with you about your orders, account, and customer service requests;

  • To send marketing communications, promotions, and product updates, where you've opted in;

  • To improve our Site, products, and shopping experience;

  • To detect, investigate, and prevent fraud or other prohibited activity;

  • To comply with legal obligations.

Who We Share Information With

We share personal information with service providers who help us operate our business, including:

  • Shopify – our ecommerce platform, which hosts our Site and processes orders;

  • Payment processors (e.g., Shopify Payments) – to securely process payments;

  • Shipping carriers (e.g., USPS, UPS) – to deliver your orders;

  • Klaviyo – to send marketing emails and text messages you've opted into;

  • Google Analytics – to understand Site traffic and usage;

  • Meta (Facebook/Instagram) Pixel and TikTok Pixel – to measure and deliver advertising.

We do not sell your personal information for money. However, our use of advertising pixels (such as the Meta Pixel and TikTok Pixel) may be considered a “sale” or “sharing” of personal information for targeted advertising purposes under some state privacy laws. See “Your Privacy Rights” below for how to opt out.

We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate our Site, remember your preferences, understand how visitors use our Site, and support our marketing efforts.

  • Essential cookies – required for core site functions, such as your shopping cart, checkout, and account login.

  • Analytics cookies – help us understand site traffic and usage (e.g., Google Analytics) so we can improve the shopping experience.

  • Marketing cookies – used by us and partners like Meta and TikTok to deliver relevant ads and measure campaign performance, and by Klaviyo to support email/SMS marketing.

You can manage or disable cookies through your browser settings at any time; note that disabling essential cookies may affect how the Site functions. Where required by law, we will request your consent before placing non-essential cookies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose about you;

  • Request deletion of your personal information;

  • Correct inaccurate personal information;

  • Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising (this may include our use of advertising pixels);

  • Not be discriminated against for exercising these rights.

Residents of other U.S. states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, and Utah) may have similar rights. To exercise any of these rights, contact us using the information below. We may need to verify your identity before completing your request.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at hello@monikerstudio.co.